POLITICS
CUSTOMER SERVICE
MAL wants to provide you with quality clothing and the best possible service. If you are not satisfied or have a problem, we will engage to find together the best solution so that you are satisfied.
As part of the “Launch Sales” commercial operation which runs from November 23, 2021 to December 20, 2021 until 11:59 p.m. inclusive, MAL is pleased to provide you with discounts of up to -30% on a large selection of women's and men's items from the very first collection.
The offer is valid online on the site www.mal-paris.com only.
You have 3 weeks to return the part (s) that do not suit you by going to your Client area and selecting the order return option (by post).
Following an online purchase that does not suit you, it is possible to obtain a refund in the form of a voucher.
You will then benefit from a refund within 10 working days of receipt of your return package in our warehouses, provided that the parts have not been worn / retouched / washed and are in perfect condition. for resale, with original labels on the product.
If you placed your order in "Guest" mode, all you have to do is create an account from your order confirmation email (information available at the bottom of the email).
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PAYMENT METHODS
Credit / Debit Cards
Paypal
Offline payments